Incidents | CabCard Services Incidents reported on status page for CabCard Services https://status.cabcard.services/ https://d1lppblt9t2x15.cloudfront.net/logos/2f7c796b9eb84c2b14aacd94f2b880af.png Incidents | CabCard Services https://status.cabcard.services/ en CabCard Services website recovered https://status.cabcard.services/ Sat, 28 Feb 2026 01:16:26 +0000 https://status.cabcard.services/#7e1e230bdf279e2cfe9dfc674e6103d0eb9044326d31b82c8787751bc7196c85 CabCard Services website recovered CabCard Services website went down https://status.cabcard.services/ Sat, 28 Feb 2026 01:14:51 +0000 https://status.cabcard.services/#7e1e230bdf279e2cfe9dfc674e6103d0eb9044326d31b82c8787751bc7196c85 CabCard Services website went down CabCard Fastlane API recovered https://status.cabcard.services/ Mon, 23 Feb 2026 19:16:51 +0000 https://status.cabcard.services/#d89a7817e493312d0bda69e60da81e72e6b918032a346f4f01f56f212719b400 CabCard Fastlane API recovered CabCard Fastlane API went down https://status.cabcard.services/ Mon, 23 Feb 2026 19:14:56 +0000 https://status.cabcard.services/#d89a7817e493312d0bda69e60da81e72e6b918032a346f4f01f56f212719b400 CabCard Fastlane API went down CabCard Fastlane API recovered https://status.cabcard.services/ Fri, 13 Feb 2026 00:39:53 +0000 https://status.cabcard.services/#1be30c1b4b3a5528102375d7d2a3bd5663873d93cb53a725dae8d8e1aca02ce1 CabCard Fastlane API recovered Payouts processing recovered https://status.cabcard.services/ Fri, 13 Feb 2026 00:39:01 +0000 https://status.cabcard.services/#41a9f243ccdd9e112cef9feef042429bda79a6a1f1a83754b2954e5d861aeda8 Payouts processing recovered Payouts processing went down https://status.cabcard.services/ Fri, 13 Feb 2026 00:28:25 +0000 https://status.cabcard.services/#41a9f243ccdd9e112cef9feef042429bda79a6a1f1a83754b2954e5d861aeda8 Payouts processing went down CabCard Fastlane API went down https://status.cabcard.services/ Fri, 13 Feb 2026 00:23:37 +0000 https://status.cabcard.services/#1be30c1b4b3a5528102375d7d2a3bd5663873d93cb53a725dae8d8e1aca02ce1 CabCard Fastlane API went down SoftPOS transaction processing degraded for version 8.4.0 (build v47) https://status.cabcard.services/incident/821627 Mon, 09 Feb 2026 11:07:00 -0000 https://status.cabcard.services/incident/821627#ed4f8158b8405e416f75f0820aac307414e777fb3d2368eba05bd09f655a678c This incident is now resolved and version 8.4.1 (v48) of the CabCard driver app is available for customers to download. Follow these instructions to update the app: 1. Open the Google Play Store and search for "CabCard - Taxi Payments" or follow this URL: https://cab.link/cc-go 2. Tap "Update" and wait for the app to update 3. Tap "Open" and log in. You can verify that you have the correct version of the app by navigating to the "About" page from the app menu. The app version should show "8.4.1" and build version "48" We would like to once again apologise for any inconvenience caused and thank you for your patience. SoftPOS transaction processing degraded for version 8.4.0 (build v47) https://status.cabcard.services/incident/821627 Mon, 09 Feb 2026 09:44:00 -0000 https://status.cabcard.services/incident/821627#25aa55819db9d698b3e41a87201dc33cf951a55a943a032fad46e49ee1900b2f An updated version of the CabCard driver app (version 8.4.0, build v47) was published which causes transaction processing to fail. Customers who have updated to this version are likely to experience transaction failures. The rollout of version 8.4.0 (v47) has been halted. The previous version (8.3.1, build v46) continues to function properly and can be used without issues. Our team is working to release a corrected version that restores full functionality, which we expect to be published today subject to timely review by Google. We apologise to any customers who have experienced disruption as a result of this issue. Impacted customers can revert to the previous (working) version of the app using the following instructions: 1. Open the Google Play Store and search for "CabCard - Taxi Payments" or follow this URL: https://cab.link/cc-go 2. Tap "Uninstall" and wait for the app to uninstall 3. Tap "Install" and wait for the app to install 4. Tap "Open" and log in. You can verify that you have the correct version of the app by navigating to the "About" page from the app menu. The app version should show "8.3.1" and build version "46" POS (payment terminals) recovered https://status.cabcard.services/ Thu, 29 Jan 2026 15:43:30 +0000 https://status.cabcard.services/#e216842849f59420f61ef966c2bb4392692441da030d0d8d5a2dc2f07ff8ae99 POS (payment terminals) recovered POS (payment terminals) went down https://status.cabcard.services/ Thu, 29 Jan 2026 15:27:37 +0000 https://status.cabcard.services/#e216842849f59420f61ef966c2bb4392692441da030d0d8d5a2dc2f07ff8ae99 POS (payment terminals) went down E-commerce (payment links) recovered https://status.cabcard.services/ Tue, 20 Jan 2026 23:59:30 +0000 https://status.cabcard.services/#00b84c38c2e21b43ddd5bf8ddf211c8a71c720774fc7db37a5fcfe625b31ef90 E-commerce (payment links) recovered E-commerce (payment links) went down https://status.cabcard.services/ Tue, 20 Jan 2026 23:55:41 +0000 https://status.cabcard.services/#00b84c38c2e21b43ddd5bf8ddf211c8a71c720774fc7db37a5fcfe625b31ef90 E-commerce (payment links) went down E-commerce (payment links) recovered https://status.cabcard.services/ Wed, 14 Jan 2026 20:57:30 +0000 https://status.cabcard.services/#bb9c07610a69d25e885bc1ddf5882b6905211e97827f7b71a28c099c28d0a6e8 E-commerce (payment links) recovered E-commerce (payment links) went down https://status.cabcard.services/ Wed, 14 Jan 2026 20:52:40 +0000 https://status.cabcard.services/#bb9c07610a69d25e885bc1ddf5882b6905211e97827f7b71a28c099c28d0a6e8 E-commerce (payment links) went down POS (payment terminals) recovered https://status.cabcard.services/ Wed, 14 Jan 2026 16:44:01 +0000 https://status.cabcard.services/#7c689959e8d320538774fc5824e18435011614282e202e56a20b0fd3900a9876 POS (payment terminals) recovered POS (payment terminals) went down https://status.cabcard.services/ Wed, 14 Jan 2026 16:40:42 +0000 https://status.cabcard.services/#7c689959e8d320538774fc5824e18435011614282e202e56a20b0fd3900a9876 POS (payment terminals) went down CabCard Driver Dashboard recovered https://status.cabcard.services/ Sun, 11 Jan 2026 08:34:12 +0000 https://status.cabcard.services/#3800ec12d14255c64d6369929d44cbc792aa0ef5edc1048e03b7db767907bf61 CabCard Driver Dashboard recovered CabCard Fleet Dashboard recovered https://status.cabcard.services/ Sun, 11 Jan 2026 08:34:03 +0000 https://status.cabcard.services/#8b26906fb11ec248234114220595647288991b6bca6a6e265a7b19fa47320ef8 CabCard Fleet Dashboard recovered CabCard Fleet Dashboard went down https://status.cabcard.services/ Sun, 11 Jan 2026 07:10:56 +0000 https://status.cabcard.services/#8b26906fb11ec248234114220595647288991b6bca6a6e265a7b19fa47320ef8 CabCard Fleet Dashboard went down CabCard Fleet Dashboard recovered https://status.cabcard.services/ Sun, 11 Jan 2026 07:07:08 +0000 https://status.cabcard.services/#e4292af372de3ef380fee708a3a5276cb2ca528f0321706b279f5db0698a49a3 CabCard Fleet Dashboard recovered CabCard Services website recovered https://status.cabcard.services/ Sun, 11 Jan 2026 06:39:12 +0000 https://status.cabcard.services/#cd5831ea308c76352e124fd6c1433735a16815805770ffae94f329679d4c4f7d CabCard Services website recovered CabCard Services website went down https://status.cabcard.services/ Sun, 11 Jan 2026 06:31:00 +0000 https://status.cabcard.services/#cd5831ea308c76352e124fd6c1433735a16815805770ffae94f329679d4c4f7d CabCard Services website went down CabCard Driver Dashboard went down https://status.cabcard.services/ Sun, 11 Jan 2026 06:30:30 +0000 https://status.cabcard.services/#3800ec12d14255c64d6369929d44cbc792aa0ef5edc1048e03b7db767907bf61 CabCard Driver Dashboard went down CabCard Fleet Dashboard went down https://status.cabcard.services/ Sun, 11 Jan 2026 06:30:26 +0000 https://status.cabcard.services/#e4292af372de3ef380fee708a3a5276cb2ca528f0321706b279f5db0698a49a3 CabCard Fleet Dashboard went down CabCard Fleet Dashboard recovered https://status.cabcard.services/ Sat, 10 Jan 2026 16:53:58 +0000 https://status.cabcard.services/#5a47d22670a25df110013d0d216475aa7ec1adb4e17e6800d0f687365d439aba CabCard Fleet Dashboard recovered CabCard Services website recovered https://status.cabcard.services/ Sat, 10 Jan 2026 16:53:46 +0000 https://status.cabcard.services/#664e85d999b1f3f2f10ffa854570918e3ecbc2be5f49130f488a3d94c645ac73 CabCard Services website recovered CabCard Driver Dashboard recovered https://status.cabcard.services/ Sat, 10 Jan 2026 16:53:44 +0000 https://status.cabcard.services/#9e315d3438367815cabfd0498fb8a3cde8c3229e9186c1471b9692e4917f4230 CabCard Driver Dashboard recovered CabCard Driver Dashboard went down https://status.cabcard.services/ Sat, 10 Jan 2026 16:51:25 +0000 https://status.cabcard.services/#9e315d3438367815cabfd0498fb8a3cde8c3229e9186c1471b9692e4917f4230 CabCard Driver Dashboard went down CabCard Services website went down https://status.cabcard.services/ Sat, 10 Jan 2026 16:51:17 +0000 https://status.cabcard.services/#664e85d999b1f3f2f10ffa854570918e3ecbc2be5f49130f488a3d94c645ac73 CabCard Services website went down CabCard Fleet Dashboard went down https://status.cabcard.services/ Sat, 10 Jan 2026 16:50:58 +0000 https://status.cabcard.services/#5a47d22670a25df110013d0d216475aa7ec1adb4e17e6800d0f687365d439aba CabCard Fleet Dashboard went down E-commerce (payment links) recovered https://status.cabcard.services/ Fri, 02 Jan 2026 09:06:00 +0000 https://status.cabcard.services/#a3297742f538183d3414709db24b827b1de0f2c918ca20562a824c44c09ab8ac E-commerce (payment links) recovered E-commerce (payment links) went down https://status.cabcard.services/ Fri, 02 Jan 2026 08:41:35 +0000 https://status.cabcard.services/#a3297742f538183d3414709db24b827b1de0f2c918ca20562a824c44c09ab8ac E-commerce (payment links) went down E-commerce (payment links) recovered https://status.cabcard.services/ Wed, 31 Dec 2025 07:11:00 +0000 https://status.cabcard.services/#e6ce98f942580c9a9ce89d90ffeb06798ee3f2cf876a95fd95d91aa7c7462abd E-commerce (payment links) recovered E-commerce (payment links) went down https://status.cabcard.services/ Wed, 31 Dec 2025 07:00:27 +0000 https://status.cabcard.services/#e6ce98f942580c9a9ce89d90ffeb06798ee3f2cf876a95fd95d91aa7c7462abd E-commerce (payment links) went down E-commerce (payment links) recovered https://status.cabcard.services/ Tue, 30 Dec 2025 08:23:30 +0000 https://status.cabcard.services/#c5c626ff7bcacc83c6c3bf4de1c991989120abd9ae6f6bff4d533ad48872b773 E-commerce (payment links) recovered E-commerce (payment links) went down https://status.cabcard.services/ Tue, 30 Dec 2025 08:18:00 +0000 https://status.cabcard.services/#c5c626ff7bcacc83c6c3bf4de1c991989120abd9ae6f6bff4d533ad48872b773 E-commerce (payment links) went down