POS transaction acceptance disruption
Major Incident
Payment Processing
POS (Terminal)
2023-08-22 17:32 BST
· 12 minutes
Update
Retroactive
August 22, 2023 · 17:59 BST
For a period of approximately 12 minutes between 17:32 and 17:44 BST today, POS transaction processing was disrupted due to a technical problem on our POS gateway system.
The issue was immediately identified and a fix put in place by our engineering team.
We are currently monitoring the situation to ensure no further issues persist.
Apologies for the inconvenience caused by this technical disruption
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