Degraded POS processing service
Major Incident
Payment Processing
POS (Terminal)
2024-08-17 19:03 BST
· 10 minutes
Update
Retroactive
August 17, 2024 · 19:13 BST
For a period of approximately 10 minutes from around 19:03 BST to 19:13 BST, customers may have experienced difficulty processing POS transactions using CabCard terminals.
Engineers have investigated and fixed the issue. Payments can be processed as normal.
We are continuing to monitor for any abnormalities but currently we consider this incident to be resolved.
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