Degraded service

Our monitoring indicates that this issue has been successfully resolved.

The service level was degraded for approximately 14 minutes.

If you are using a webhook based integration which relies on real-time notifications, we recommend you review the data received during the outage period to confirm that there are no unexpected discrepancies.

Thank you for your understanding.

Our engineers have stabilised the system and we are now monitoring the situation to confirm that issue has been resolved.

Our systems are experiencing an issue which will cause transaction records for recently processed transactions to appear inconsistently.

Customers using webhook-driven integrations will likely experience issues.

Our engineers are urgently working on this issue and further information will be posted here when it becomes available.