iCabbi API issue - retrieval of active bookings list cannot be filtered by status

We understand that iCabbi has now fixed this issue and we have verified on the affected customers we are aware of that the fix is working as intended.

As a result we now consider this incident to be resolved.

We understand that iCabbi has prioritised fixing this issue, however a fix has not yet been implemented.

Impacted customers can request an API rollback from iCabbi, or request that the CabCard team put in place a temporary workaround for you (please contact CabCard support referencing issue #III-320.

Since approximately 11am BST today we received reports that iCabbi’s API has an issue which causes filtering the list of active bookings by status to work incorrectly.

This issue may impact customers using CabCard’s iCabbi integration to handle POS or SoftPOS transactions. It should not impact customers using the iCabbi integration only for e-commerce (payment links) transactions.

We understand that iCabbi has acknowledged the issue and is actively investigating under their ticket ID OPS-11919. Our internal ticket ID is III-320.

CabCard may be able to provide a temporary workaround for impacted customers; please contact our support team on support@cabcard.services referencing III-320 if you would like us to investigate for you.