Planned maintenance - SIM configuration from 2021-10-26 22:00 BST to 2021-10-26 23:59 BST

We have been advised that our network connectivity provider will carry out essential system maintenance tonight, which is related to yesterday’s service incident.

They advise that the change is not expected to impact service, however we will monitor closely for the duration of the maintenance window.

To minimise the possibility of disruption, we recommend that you should turn on terminals before the maintenance window and refrain from restarting the devices until after the window.

If you experience service disruption, please email our support team who will be monitoring requests.