Delayed webhook notification delivery
Minor Incident
API and Webhooks
2021-12-07 15:30 BST
· 3 hours, 53 minutes
Update
Resolved
December 7, 2021 · 19:23 BST
Webhook notification delivery times have returned to nominal levels. We now consider this incident resolved.
Monitoring
December 7, 2021 · 17:40 BST
We have observed delivery times returning to normal levels. We continue to monitor the performance of our webhook notification deliveries.
Issue
December 7, 2021 · 16:52 BST
We are observing slower than normal webhook notification delivery times this afternoon. At present we expect this is related to an ongoing issue at AWS in the us-east-1 region. Although our services do not operate in that region, it is likely that some of our customers (webhook receiving endpoints) are affected by the AWS issues. If you are experiencing this issue, please check with your webhook endpoint provider.
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