American Express intermittent processing errors
Minor Incident
Payment Processing
POS (Terminal)
2022-08-21 13:00 BST
· 6 hours, 24 minutes
Update
Resolved
August 21, 2022 · 19:24 BST
The error rate for American Express processing has stabilised and transactions are being processed normally. This issue is now considered to be resolved.
Issue
August 21, 2022 · 13:37 BST
We have observed an elevated error rate for American Express payment processing. While we work with American Express to resolve this issue, please use an alternative payment method (Visa or Mastercard).
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