Previous incidents

A fix has been deployed and all services are online and stable.
Thank you for your patience while we resolved this issue.
Transactions processed during this incident may not display correctly on your dashboard, and your displayed balance may be incorrect. This will not impact settlement of successful transactions.

Although we have not yet received confirmation from EE that the underlying issue has been resolved, our monitoring indicates that traffic has returned to normal levels and customers should be experiencing no further issues. We now consider this issue resolved.

This incident has now been resolved. Thank you for your patience.

We encourage all customers to ensure you have alternative payment methods available in case of future incidents:

• SoftPOS via the CabCard Android app
• Payment links through my.cabcard.services
• CabCard Emergency Kit which can be downloaded and printed from your driver dashboard.