Previous incidents

This issue has now been resolved. All users must update the CabCard app to the latest version (8.4.2, version code 49) in order to resume processing SoftPOS transactions.

To do so please visit the Google Play Store and tap the "Update" button (link: https://cab.link/cc-go)

We sincerely apologise for the disruption caused by today's incident, and will be conducting a root cause analysis with our SoftPOS vendor in due course to ensure this type of failure is prevented in future.

This incident is now resolved and version 8.4.1 (v48) of the CabCard driver app is available for customers to download.

Follow these instructions to update the app:
1. Open the Google Play Store and search for "CabCard - Taxi Payments" or follow this URL: https://cab.link/cc-go
2. Tap "Update" and wait for the app to update
3. Tap "Open" and log in. You can verify that you have the correct version of the app by navigating to the "About" page from the app menu. The app version should show "8....