2022-05-30
Delayed POS transaction record creation after processing
2022-05-24
Network issues on Three (UK) network
2022-05-18
Payment links database maintenance from 2022-05-18 00:46 BST to 2022-05-18 01:15 BST
2022-05-16
Intermittent transaction processing errors
2022-05-11
Duplicated transaction records on dashboards and API
2022-04-30
Payment processing disruption (Visa and Mastercard POS transactions)
2022-04-27
Planned maintenance - SIM configuration from 2022-04-27 12:00 BST to 2022-04-27 14:00 BST
2022-04-20
Transaction processing failures - Mastercard and Visa
2022-04-19
Transaction processing failures - Mastercard and Visa
2022-04-08
Users may experience issues logging in
2022-03-15
Planned Network Outage from 2022-03-15 11:00 BST to 2022-03-15 11:05 BST
2022-03-07
Planned maintenance from 2022-03-07 02:00 BST to 2022-03-07 03:00 BST
2022-03-05
Degraded terminal network connectivity
2022-02-26
503 Service Unavailable responses for API requests with payloads
2022-02-03
Delayed webhook notification delivery (Integromat certificate error)
2022-01-15
Degraded network connectivity for some payment terminals
2021-12-07
Delayed webhook notification delivery
2021-11-26
Delayed Faster Payments payouts
2021-11-26
Degraded service availability
2021-11-09
Database maintenance from 2021-11-09 18:00 BST to 2021-11-09 22:45 BST
2021-11-08
Database maintenance from 2021-11-08 23:50 BST to 2021-11-09 00:50 BST
2021-11-02
Degraded ability to register new network sessions
2021-10-26
Planned maintenance - SIM configuration from 2021-10-26 22:00 BST to 2021-10-26 23:59 BST
2021-10-25
Degraded network connectivity
2021-10-13
Degraded ability to register to mobile network
2021-10-12
Degraded ability to register to mobile network
2021-09-17
Delays to Webhook processing
2021-09-11
Disruption to Visa and Mastercard transaction processing
2021-09-03
Visa and Mastercard terminal transactions unable to process
2021-08-27
Payout delay
2021-07-21
Connectivity disruption
2021-06-09
Service disruption
2021-06-01
Mobile network planned maintenance from 2021-06-01 22:00 BST to 2021-06-02 06:00 BST
2021-06-01
Service disruption
2021-05-19
Mobile network planned maintenance from 2021-05-19 21:00 BST to 2021-05-20 06:00 BST
2021-05-14
Planned Network Service from 2021-05-14 21:00 BST to 2021-05-15 06:00 BST
2021-04-28
Intermittent SIM connectivity issues
2021-04-27
Elevated level of system error transaction responses
2021-04-23
SIM connectivity issues
2021-04-21
Visa transactions charged multiple times to cardholders
2021-03-25
Planned Network Outage from 2021-03-25 23:55 BST to 2021-03-26 04:00 BST
2021-03-06
Intermittent connection issues
2021-02-26
SIM connectivity issues
2021-02-12
SIM connectivity issues reported
2020-12-01
SIM connectivity issues
2020-10-23
Misleading duplicate transactions shown
2020-10-05
SIM connectivity issues
2020-09-23
Data Services Firewall Planned Maintenance Window from 2020-09-23 21:50 BST to 2020-09-24 06:00 BST
2020-09-23
Problem processing Visa & Mastercard transactions
2020-09-16
Some terminals displaying "general exception" or "cancelling transaction"
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