All Incidents / Maintenances


2021-09-17
Delays to Webhook processing
2021-09-11
Disruption to Visa and Mastercard transaction processing
2021-09-03
Visa and Mastercard terminal transactions unable to process
2021-08-27
Payout delay
2021-07-21
Connectivity disruption
2021-06-09
Service disruption
2021-06-01
Mobile network planned maintenance from 2021-06-01 22:00 BST to 2021-06-02 06:00 BST
2021-06-01
Service disruption
2021-05-19
Mobile network planned maintenance from 2021-05-19 21:00 BST to 2021-05-20 06:00 BST
2021-05-14
Planned Network Service from 2021-05-14 21:00 BST to 2021-05-15 06:00 BST
2021-04-28
Intermittent SIM connectivity issues
2021-04-27
Elevated level of system error transaction responses
2021-04-23
SIM connectivity issues
2021-04-21
Visa transactions charged multiple times to cardholders
2021-03-25
Planned Network Outage from 2021-03-25 23:55 BST to 2021-03-26 04:00 BST
2021-03-06
Intermittent connection issues
2021-02-26
SIM connectivity issues
2021-02-12
SIM connectivity issues reported
2020-12-01
SIM connectivity issues
2020-10-23
Misleading duplicate transactions shown
2020-10-05
SIM connectivity issues
2020-09-23
Data Services Firewall Planned Maintenance Window from 2020-09-23 21:50 BST to 2020-09-24 06:00 BST
2020-09-23
Problem processing Visa & Mastercard transactions
2020-09-16
Some terminals displaying "general exception" or "cancelling transaction"
2020-08-28
Vodafone outage affecting terminal connectivity
2020-07-12
SIM connectivity issues
2020-06-23
SIM connectivity issues
2020-06-12
Processing errors
2020-04-08
Network connectivity partial outage
2020-03-06
Terminal connection issue
2020-01-04
Connectivity failures
2019-12-25
Connectivity failures
2019-11-23
Network Radius Issue
2019-11-05
Intermittent Transaction Issues
2019-11-01
SIM connectivity issues
2019-10-25
SIM connectivity failures
← Back